Customer Support Clerk - Part Time

Your Next Step in Lansing

Snapshot

• Clear growth pathways at our Lansing office.
• Salary: $21-$25/Hour (approx. $28.3k/Year)
• Employer: Dollar General (Hiring in Lansing)
• Core objectives involve your professional skills in Retail Customer Service.
• Required Experience: Entry-Level.
• Location: Lansing, MI
• Role in Lansing: Customer Support Clerk - Part Time
• Benefits: A comprehensive benefits package is included.
• Posted: Recently.
• This Lansing-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Dollar General team in Lansing, MI is growing.
• Benefit from working in Lansing, a key hub for the Retail Customer Service industry.

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Part-Time Customer Support Clerk

About Dollar General

Dollar General operates over 19,000 retail locations focused on delivering everyday essentials to neighborhoods nationwide. We maintain a high-volume inventory model that requires efficient customer transaction processing every single day. When you embark on a career in part time customer support clerk with Dollar General, you are joining you are joining a team of dependable operators who take direct ownership of store presentation and immediate customer resolution.

Job Summary

Step into a role where your daily actions drive store efficiency from your very first shift. Master our POS terminals and handle customer inquiries at a rapid, engaging pace. You will serve as Part-Time, delivering the signature Relentless attention to operational detail that sets Dollar General apart in the retail customer service.

Comprehensive Responsibilities

• Register Operations: Process an average of 35 transactions per hour using NCR cash registers while maintaining 99% drawer accuracy.
• Customer Assistance: Resolve up to 50 customer inquiries and product location requests per shift with an average service time under 45 seconds.
• Inventory Maintenance: Restock 15 rolling racks of high-turnover merchandise and verify shelf price tags using Honeywell RF scanners daily.
• Store Recovery: Complete front-end zoning and aisle recovery for 8 checkout lanes during the final 30 minutes of every shift.

Industry-Leading Benefits & Salary

We invest in our part-time staff with practical perks designed to fit your lifestyle.

• Salary: $19.50–$24.00 per hour
• Flexible Scheduling: Build shifts around your classes or second job with weekly availability updates submitted through the Reflexis app.
• Employee Discount: Receive a 30% immediate discount on private-label store merchandise and groceries.
• Wellness Access: Utilize free confidential mental health counseling and 24/7 telehealth services from day one.

Requirements & Qualifications

• Must be at least 18 years of age to operate commercial checkout equipment.
• Ability to stand for shifts lasting up to 6 hours without interruption.
• Basic math skills sufficient to return correct cash change without calculator reliance.
• Availability to work at least 15 hours per week including weekend shifts.