Customer Support Clerk - Part Time
Role Based in North Charleston
Role in North Charleston: Customer Support Clerk - Part Time Company: Dollar General Location: North Charleston, SC Posted: Recently. Career Level: Junior / Trainee.
Salary: $21-$25/Hour (approx. $27.8k/Year) Benefits: A comprehensive benefits package is included. Stable workload with modern tooling and processes.
Day-to-Day
Apply your your professional skills skills at our North Charleston location.
- This North Charleston-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Dollar General team in North Charleston, SC is growing.
- Benefit from working in North Charleston, a key hub for the Retail Customer Service industry.
Part-Time Customer Support Clerk
About Dollar General
Dollar General operates over 19,000 retail locations focused on delivering everyday essentials to neighborhoods nationwide. We maintain a high-volume inventory model that requires efficient customer transaction processing every single day. When you embark on a career in part time customer support clerk with Dollar General, you are joining you are joining a team of dependable operators who take direct ownership of store presentation and immediate customer resolution.
Job Summary
Step into a role where your daily actions drive store efficiency from your very first shift. Master our POS terminals and handle customer inquiries at a rapid, engaging pace. You will serve as Part-Time, delivering the signature Relentless attention to operational detail that sets Dollar General apart in the retail customer service.
Comprehensive Responsibilities
- Register Operations: Process an average of 35 transactions per hour using NCR cash registers while maintaining 99% drawer accuracy.
- Customer Assistance: Resolve up to 50 customer inquiries and product location requests per shift with an average service time under 45 seconds.
- Inventory Maintenance: Restock 15 rolling racks of high-turnover merchandise and verify shelf price tags using Honeywell RF scanners daily.
- Store Recovery: Complete front-end zoning and aisle recovery for 8 checkout lanes during the final 30 minutes of every shift.
Industry-Leading Benefits & Salary
We invest in our part-time staff with practical perks designed to fit your lifestyle.
- Salary: $19.50–$24.00 per hour
- Flexible Scheduling: Build shifts around your classes or second job with weekly availability updates submitted through the Reflexis app.
- Employee Discount: Receive a 30% immediate discount on private-label store merchandise and groceries.
- Wellness Access: Utilize free confidential mental health counseling and 24/7 telehealth services from day one.
Requirements & Qualifications
- Must be at least 18 years of age to operate commercial checkout equipment.
- Ability to stand for shifts lasting up to 6 hours without interruption.
- Basic math skills sufficient to return correct cash change without calculator reliance.
- Availability to work at least 15 hours per week including weekend shifts.
Frequently Asked Questions
How much does the Customer Support Clerk position pay at Dollar General?
This role offers a pay range of $21 - $25. Actual compensation may vary based on experience, shift, and location within North Charleston.
Where is this Customer Support Clerk job located?
This position is based in North Charleston, SC. Dollar General has facilities throughout the region, but this specific opening is in North Charleston.
How many hours per week is this part-time Customer Support Clerk role?
Part-time positions at Dollar General generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
Are weekend-only schedules available for this position?
Dollar General offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in North Charleston.
Do Dollar General employees get discounts?
Yes, Dollar General associates enjoy employee discounts and other perks. Exact discount details and eligibility are provided during orientation.
What qualifications do I need for this Customer Support Clerk role?
Most Customer Support Clerk positions at Dollar General require a high school diploma or equivalent. Specific experience requirements vary by role. Check the full job description for details.
