Part Time Customer Service Specialist

Your Next Step in North East

Primary Details

• Position: Part Time Customer Service Specialist (Based in North East)
• Location: North East, MD
• Career Level: Junior / Trainee.
• Employer: Dollar General (Hiring in North East)
• This North East-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Dollar General team in North East, MD is growing.
• Benefit from working in North East, a key hub for the Retail Customer Service industry.

Rewards

• Compensation: $19-$23/Hour (approx. $25.6k/Year)
• Benefits: This role offers a competitive benefits package.
• Clear growth pathways at our North East office.

Core Focus

• Core objectives involve your professional skills in Retail Customer Service.

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Part Time Customer Service Specialist

About Dollar General

Dollar General operates thousands of neighborhood stores providing everyday essentials to local communities. We make shopping quick and convenient for millions of households every single week. When you embark on a career in part time customer service jobs with Dollar General, you are joining you are joining a collaborative team of 4 to 8 store associates who prioritize mutual support during every single shift.

Job Summary

Serve your neighbors by providing friendly assistance and keeping essential goods stocked on the shelves. This part-time role offers flexible hours that easily fit around your school schedule or a second job. You will serve as Part-Time, delivering the signature Customer-First Focus that sets Dollar General apart in the retail customer service.

Comprehensive Responsibilities

• Point of Sale Operation: Process 150+ customer transactions per shift accurately using the electronic cash register and barcode scanners.
• Inventory Merchandising: Stock and face 40 feet of shelving aisles per shift to maintain accurate inventory levels and product visibility.
• Customer Assistance: Greet 100 percent of entering shoppers and answer product location inquiries within 30 seconds.
• Store Maintenance: Complete 3 store safety sweeps per shift using brooms and mop equipment to keep aisles free of hazards.

Industry-Leading Benefits & Salary

We invest in our part-time team members with practical perks designed to support your daily life.

• Salary: $19.00–$24.00 per hour
• Flexible Scheduling: Submit your weekly availability requests 2 weeks in advance to build shifts around your personal commitments.
• Employee Discount: Receive a 30 percent discount on store private label brands and everyday household essentials.
• Wellness Support: Access confidential 24/7 counseling and mental health resources through our employee assistance program.

Requirements & Qualifications

• Ability to stand and walk continuously for shifts lasting up to 6 hours
• Basic math skills to verify cash drawers and count back correct change
• Previous experience working in a retail or customer-facing environment
• Availability to work at least 15 hours per week including occasional weekends