Start ASAP:Support Specialist(Rockford)
Hiring in Rockford: Support Specialist
Position Snapshot
- URGENT HIRE: Support Specialist (Part-Time)
- Hiring: Dollar General
- Location: Rockford, IL (Local Candidates Only)
- Status: ⚡ New Listing.
- Experience: No Experience Needed - Will Train!
- Work in Rockford, IL.
- Join Dollar General and grow your skills.
Pay & Perks
- Starting Pay: $18-$21/hr ($19.50/hr)
- Perks: Flexible scheduling.
- Highlight: Remote/Hybrid Options May Apply in Rockford.
Part-Time Customer Service Associate
About Dollar General
Dollar General operates thousands of neighborhood stores providing affordable household essentials to communities nationwide. We focus on delivering everyday convenience and value directly to our shoppers. When you embark on a career in customer service associate with Dollar General, you are joining you are joining a collaborative team of 3 to 6 store associates who prioritize mutual support, punctuality, and efficient daily task execution.
Job Summary
Join our team as a Part-Time Customer Service Associate and make a direct, positive impact on every shopper who walks through our doors. Enjoy flexible scheduling designed to fit seamlessly around your classes or second job. You will serve as Part-Time, delivering the signature Reliable that sets Dollar General apart in the retail customer service.
Comprehensive Responsibilities
- Register Operation: Process an average of 250 transactions per shift using the POS terminal while maintaining a 99 percent cash drawer accuracy rate.
- Store Recovery: Front and face 4 store aisles every hour to ensure merchandise is neat, clearly priced, and easily accessible for shoppers.
- Customer Assistance: Greet 100 percent of arriving shoppers within 10 seconds and resolve inquiries regarding product locations or promotions promptly.
- Inventory Restocking: Unload weekly freight shipments containing up to 1,500 cartons and stock shelves within designated timeframes.
Industry-Leading Benefits & Salary
We invest in our part-time team members by providing practical perks that support your schedule and well-being.
- Salary: $19.00–$22.00 per hour
- Flexible Scheduling: Build shifts around your personal commitments with weekly scheduling finalized 14 days in advance.
- Employee Discount: Receive a 30 percent discount on private-label brands and everyday essentials.
- Tuition Support: Access educational assistance programs designed for part-time associates pursuing higher education.
Requirements & Qualifications
- Minimum 6 months of retail or cash handling experience
- Ability to stand for up to 8 hours during a shift
- Availability to work 15 to 25 hours per week including weekends
- High school diploma or equivalent educational background
Frequently Asked Questions
How much does the Support Specialist position pay at Dollar General?
This role offers a pay range of $18 - $21. Actual compensation may vary based on experience, shift, and location within Rockford.
Where is this Support Specialist job located?
This position is based in Rockford, IL. Dollar General has facilities throughout the region, but this specific opening is in Rockford.
Do I need prior experience to apply for this Support Specialist job?
No prior experience is required. Dollar General provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Support Specialist role?
Part-time positions at Dollar General generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
Are weekend-only schedules available for this position?
Dollar General offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Rockford.
Does Dollar General offer tuition assistance or education benefits?
Yes, Dollar General offers tuition assistance or education benefits for eligible associates. These programs can help cover tuition, books, and fees toward degrees and certifications — check the listing or ask the employer for full details.
