Dollar General seeks Customer Support Clerk-Part Time in West Fargo

Your Next Step in West Fargo

At a Glance

• Employer: Dollar General (Hiring in West Fargo)
• Salary: $19-$23/Hour (approx. $25.7k/Year)
• Location: West Fargo, ND
• Clear growth pathways at our West Fargo office.
• This role centers on your professional skills within the Retail Customer Service space in West Fargo.
• Benefits: Eligible team members receive standard benefits.
• Role in West Fargo: Customer Support Clerk - Part Time
• Career Level: Junior / Trainee.
• This West Fargo-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Dollar General team in West Fargo, ND is growing.
• Benefit from working in West Fargo, a key hub for the Retail Customer Service industry.

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Part-Time Customer Support Clerk

About Dollar General

Dollar General operates over 19,000 retail locations focused on delivering everyday essentials to neighborhoods nationwide. We maintain a high-volume inventory model that requires efficient customer transaction processing every single day. When you embark on a career in part time customer support clerk with Dollar General, you are joining you are joining a team of dependable operators who take direct ownership of store presentation and immediate customer resolution.

Job Summary

Step into a role where your daily actions drive store efficiency from your very first shift. Master our POS terminals and handle customer inquiries at a rapid, engaging pace. You will serve as Part-Time, delivering the signature Relentless attention to operational detail that sets Dollar General apart in the retail customer service.

Comprehensive Responsibilities

• Register Operations: Process an average of 35 transactions per hour using NCR cash registers while maintaining 99% drawer accuracy.
• Customer Assistance: Resolve up to 50 customer inquiries and product location requests per shift with an average service time under 45 seconds.
• Inventory Maintenance: Restock 15 rolling racks of high-turnover merchandise and verify shelf price tags using Honeywell RF scanners daily.
• Store Recovery: Complete front-end zoning and aisle recovery for 8 checkout lanes during the final 30 minutes of every shift.

Industry-Leading Benefits & Salary

We invest in our part-time staff with practical perks designed to fit your lifestyle.

• Salary: $19.50–$24.00 per hour
• Flexible Scheduling: Build shifts around your classes or second job with weekly availability updates submitted through the Reflexis app.
• Employee Discount: Receive a 30% immediate discount on private-label store merchandise and groceries.
• Wellness Access: Utilize free confidential mental health counseling and 24/7 telehealth services from day one.

Requirements & Qualifications

• Must be at least 18 years of age to operate commercial checkout equipment.
• Ability to stand for shifts lasting up to 6 hours without interruption.
• Basic math skills sufficient to return correct cash change without calculator reliance.
• Availability to work at least 15 hours per week including weekend shifts.